Now in early access

Your delivery process.
Fully visible.
Fully understood.

Uptime doesn't mean delivery. Threadify captures and validates how your business logic actually executes — for every customer.

Live Thread
ref_4821 · Account Application
identity_verifiedyour platform
Completed in 1.2s
credit_check_passedpartner: credit-bureau
Completed in 3.4s
documents_requestedcompliance-team
Completed in 0.8s
account_activatedwaiting
SLA breach detected8 hours waiting

This is what Threadify sees. For the first time, so can you.


From capture to intelligence.

1Capture

Every request sets a delivery process in motion

Crossing services, teams, partners, and boundaries no single system can see end to end.

One line per business action. A live execution graph (a Thread) builds itself across every service involved.

Stop guessing at the customer experience. Now you have real-time intelligence into exactly how you deliver for every customer.

Start tracking
javascript
// Start tracking
const thread = await threadify.start("thread-for-order-123");
thread.step("fraud_check").addContext(data).success()
Zero Code Changes

Native OpenTelemetry Support

Already instrumented with OTel? Drop in the Threadify exporter. Your traces become threads. Instantly.

Read OTel Docs
Sequence check
Required steps present
SLA compliance
payment_capture timeout
2Validate

Know whether it delivered correctly

Define what correct looks like — Contracts. Threadify validates every execution against it in real time.

A step skipped. A sequence broken. A partner silent. You know instantly.

Not from a batch job. Not from a customer complaint. The instant it happens.

Not sure what your contract should look like? Run your process once and ask the AI to generate it from what it saw. Ready in seconds.

3React

Build systems that respond intelligently

When a step gets skipped, the process stops before it goes further. When a payment stalls, an account is suspended automatically.

Your system stops being reactive. It becomes proactive and intelligent.

Proactive customer messaging
AI agents with full context
Circuit breakers that fire early
Event Listeners
javascript
// React to step completion
connection.subscribe('step.success', 'order_placed', (notification) => {
  console.log('Order placed:', notification.context);
  notification.ack();
});

// React to rule violations
connection.subscribe('rule.violated', 'payment_processed', (notification) => {
  console.log('Violation:', notification.severity);
  notification.ack();
});
4Intelligence

Every thread is one moment. Every customer has many.

One thread tells you if a request succeeded. A hundred threads tell you if a customer is thriving. Create an Entity Profile — for a customer, an agent, anything. Threadify builds the intelligence as threads flow in.

Intelligence from execution, not guesswork.

Know how you're delivering. For every customer.

Operations & Support

Stop waiting for complaints to find failures. See exactly where every request stands — across every service and partner — right now.

Instant answers

From 30-minute escalations to 10-second answers

Product & Analytics

Build intelligence with entity profiles. Customer health. Feature performance. Partner reliability. All from real execution, not surveys.

Intelligence from patterns

Who's thriving. Who's struggling. What's working.

Systems & Agents

Give your automations and agents complete delivery context — every step, every outcome. So they act on it, not guess.

Full context

Full execution context. No log diving.

Your process doesn't stop at your boundary.
Your intelligence shouldn't either.

Invite a partner into the thread. They instrument their side. One shared execution graph — their steps and yours, in one timeline.

Your API
javascript
// Invite partner to thread
const invitation = await thread
  .inviteParty({
    role: "logistics",
    expiresIn: "48h"
  });

// Share token with partner
console.log(invitation.token);
Partner API
javascript
// Join thread with token
const thread = await connection
  .join(invitationToken);

// Record their steps
await thread.step('package_shipped')
  .addContext({ tracking: '1Z999' })
  .success();

Service delivery doesn't stop at your boundary. Your visibility shouldn't either.

One thread. Their steps and yours. Full picture.

Service-delivery Intelligence.

Built for teams where how you deliver is as important as what you deliver. No credit card required.